Occupational Awards is happy to deal with a range of enquiries from our centres. Below some examples of the types of enquiries that may be received

Acronym

Acronym Buster

See below for a list of common acronyms used in qualifications and awarding organisations.

Acronym Description Definition
AO Awarding Organisation A body issuing qualifications (certificates, diplomas or titles) formally recognises the learning outcomes (knowledge, skills and/or competences) of an individual, following an assessment and validation procedure.
APL Accredited Prior Learning Accreditation of Prior Learning (APL) is the generic term used for the award of credits on the basis of demonstrated learning that has occurred at some time in the past, prior to the current programme of study.
CAD Computer Aided Design CAD/CAM (computer-aided design/computer-aided manufacturing) is software used to design products such as electronic circuit boards in computers and other devices.
CCEA Council for the Curriculum, Examinations & Assessment The Council for the Curriculum, Examinations and Assessment (CCEA) was established on 1 April 1994 and is a non-departmental public body reporting to the Department of Education in Northern Ireland.
CNC Computer Numerically Controlled CNC means Computer Numerical Control. This means a computer converts the design produced by Computer Aided Design software (CAD), into numbers. The numbers can be considered to be the coordinates of a graph and they control the movement of the cutter. In this way the computer controls the cutting and shaping of the material.
EQA External Quality Assurer An EQA is responsible for external quality assurance and qualification approval activities under the conditions, timescales and arrangements set by OAL. The prime role is to participate in quality assurance of qualifications in the subject area(s) concerned to ensure that standards are maintained.
IQA Internal Quality Assurer Ensures that learners and Assessors clearly understand what is required by the relevant standards and that all Assessors’ judgements are fair, reliable, valid and consistent. Must authorise all Certificate requests.
NOS National Occupational Standards National Occupational Standards (NOS) are statements of the standards of performance individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding.
NQF National Qualifications Framework The National Qualifications Framework (NQF) is the system that records levels of learning achievement to ensure that the skills and knowledge that have been learned are recognised throughout the country. There are eight levels on the NQF. These levels are divided into three bands: general education and training.
NSA National Skills Academy The National Skills academies seek to focus and coordinate UK-wide training in their sector by helping others develop standardised training materials which can be flexed to deliver exactly what a single or group of employers want. It also promotes the industry sector, specifically its career choices.
NVQ National Vocational Qualification National Vocational Qualifications (NVQs) are work based awards in England, Wales and Northern Ireland that are achieved through assessment and training. In Scotland they are known as Scottish Vocational Qualification (SVQ).
OAL Occupational Awards Limited Your awarding organisation, approved by the regulator to offer qualifications and awards. Occupational Awards provides qualifications throughout the world.
Ofqual Office of Qualifications and Examinations Regulation The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England and vocational qualifications in Northern Ireland. Ofqual is a non-ministerial department.
QCF Qualifications and Credit Framework The Qualifications and Credit Framework (QCF) is the national credit transfer system for education qualification in England, Northern Ireland and Wales.
RPL Recognition of Prior Learning RPL is one of a number of processes for establishing credit or advanced standing. RPL broadens access into formal learning by enabling credit to be given for student achievement though other formal, non-formal or informal learning.
SSB or SSC Standards Setting Body or Sector Skills Council Sector Skills Councils and Standards Setting Bodies with employers define occupational standards and job competencies. These are used in many different ways by employers.
SVQ Scottish Vocational Qualification A Scottish Vocational Qualification, or SVQ, is a certificate of vocational education in Scotland. SVQs are available to people of all ages. SVQs are developed by Sector Skills Councils, in partnership with industry and awarding bodies.
Category: Acronym

Approved Centres

Yes. A current price list can be provided on request or downloaded from our website.

Centre approval is subject to continued satisfactory External Quality Assurer reports.

OAL publishes specifications for all the qualifications we offer on our website.  OAL Approved Centres can download qualification handbooks and other information from the OAL Centre Portal.

OAL offers all centres free EQA Advisory Visits covering all aspects of delivering our qualifications, please email to arrange an appointment.

OAL has developed a number of user guides, these can be downloaded from our website or the Centre Portal.

Please email the customer service team with the following information:

  • Full Name
  • Centre
  • Email
  • Role

To remove any user please email info@oawards.co.uk giving the persons full name, centre and date of removal.

To add an Assessor/IQA please email: info@oawards.co.uk giving the following information:

  • Full Name
  • Centre Email
  • Qualifications wish to add Assessor/IQA
  • Copies of CVs

OAL is currently extending its product portfolio to meet the new apprenticeship standards for Food & Drink, Furniture and Retail.  All new qualifications are launched via our newsletter.  To subscribe please email us.

OAL is currently extending its product portfolio to meet the new apprenticeship standards for Food & Drink, Furniture and Retail.  If you are interested in these or other qualifications contact us to discuss.

Becoming a Centre

Occupational Awards has a variety of literature available to help centres operate smoothly. As this is regularly updated, Occupational Awards publishes information about its documentation on its web site to ensure that Occupational Awards stakeholders can access current and valid information. Support materials are available for centres, Assessors and Internal Quality Assurers.

Yes. A current price list can be provided on request or downloaded from our website.

Your External Quality Assurer will advise you on future action and will need to visit you again to grant approval. It is not expected that a new centre will fully satisfy all criteria. For example, learner-Assessors may have been identified but not yet trained and qualified. Where a centre does not fully meet requirements, the External Quality Assurer can approve the centre and provide an agreed action plan that will be monitored. An initial visit may be regarded as a support visit for the potential centre to help staff prepare a formal application.

This depends on how much needs to be done for a potential centre to satisfy the Approved Centre Criteria and how quickly any necessary measures are implemented. An Occupational Awards External Quality Assurer will visit a potential centre to monitor approval criteria and this usually takes one day. The initial visit with an Occupational Awards EQA can be arranged as soon as requested by the potential centre and the relevant documentation has been received at Occupational Awards.

Our official turnaround for centre approval is 6 weeks , however we strive to make this much quicker.

The summary steps for centre approval are below.

  1. Centre registers for the OAL Centre Portal
  2. Centre completes the CF02 Centre Approval Form and CF04  Qualifications Approval Form (accessed from the portal)
  3. Centre submits forms and all supporting evidence to the OAL Centre Portal
  4. Desktop or Centre Approval Visit
  5. Once approved, the centre can register learners and deliver our qualifications

 

Please see our Centre Approval Pack which contains lots of information to help you with this process, particularly AC02 Centre Approval Guide and our Fees List.  More information can be found on our website

You can always contact the OAL customer service team with any questions. We also offer all potential centres free EQA Advisory Visits, please email us to arrange.

OAL publishes specifications for all the qualifications we offer on our website.  OAL Approved Centres can download qualification handbooks and other information from the OAL Centre Portal.

OAL offers all centres free EQA Advisory Visits covering all aspects of delivering our qualifications, please email to arrange an appointment.

OAL has developed a number of user guides, these can be downloaded from our website or the Centre Portal.

No.  To become an OAL Approved Centre you need to meet the OAL Approved Centre Requirements.

Learners

The centre must implement its appeals procedures. An Occupational Awards External Quality Assurer can advise on this. All approved centres must have formal appeals procedures in place and they must be documented and promoted to learners.

Category: Learners

Occupational Awards will be happy to check the result(s) should the centre feel that it/they may be incorrect i.e. it/they does/do not reflect the perceived ability of the learner(s).

Enquiries of this nature will only be accepted in writing, using the Enquiries about Results Form.

Category: Learners

Where appropriate/beneficial the learner will be referred back to their centre coordinator.

Where this would not be appropriate or beneficial, and where the 10-day turn-around for marking has been allowed, Occupational Awards may answer the enquiry directly.

Category: Learners

Acronym Buster

See below for a list of common acronyms used in qualifications and awarding organisations.

Acronym Description Definition
AO Awarding Organisation A body issuing qualifications (certificates, diplomas or titles) formally recognises the learning outcomes (knowledge, skills and/or competences) of an individual, following an assessment and validation procedure.
APL Accredited Prior Learning Accreditation of Prior Learning (APL) is the generic term used for the award of credits on the basis of demonstrated learning that has occurred at some time in the past, prior to the current programme of study.
CAD Computer Aided Design CAD/CAM (computer-aided design/computer-aided manufacturing) is software used to design products such as electronic circuit boards in computers and other devices.
CCEA Council for the Curriculum, Examinations & Assessment The Council for the Curriculum, Examinations and Assessment (CCEA) was established on 1 April 1994 and is a non-departmental public body reporting to the Department of Education in Northern Ireland.
CNC Computer Numerically Controlled CNC means Computer Numerical Control. This means a computer converts the design produced by Computer Aided Design software (CAD), into numbers. The numbers can be considered to be the coordinates of a graph and they control the movement of the cutter. In this way the computer controls the cutting and shaping of the material.
EQA External Quality Assurer An EQA is responsible for external quality assurance and qualification approval activities under the conditions, timescales and arrangements set by OAL. The prime role is to participate in quality assurance of qualifications in the subject area(s) concerned to ensure that standards are maintained.
IQA Internal Quality Assurer Ensures that learners and Assessors clearly understand what is required by the relevant standards and that all Assessors’ judgements are fair, reliable, valid and consistent. Must authorise all Certificate requests.
NOS National Occupational Standards National Occupational Standards (NOS) are statements of the standards of performance individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding.
NQF National Qualifications Framework The National Qualifications Framework (NQF) is the system that records levels of learning achievement to ensure that the skills and knowledge that have been learned are recognised throughout the country. There are eight levels on the NQF. These levels are divided into three bands: general education and training.
NSA National Skills Academy The National Skills academies seek to focus and coordinate UK-wide training in their sector by helping others develop standardised training materials which can be flexed to deliver exactly what a single or group of employers want. It also promotes the industry sector, specifically its career choices.
NVQ National Vocational Qualification National Vocational Qualifications (NVQs) are work based awards in England, Wales and Northern Ireland that are achieved through assessment and training. In Scotland they are known as Scottish Vocational Qualification (SVQ).
OAL Occupational Awards Limited Your awarding organisation, approved by the regulator to offer qualifications and awards. Occupational Awards provides qualifications throughout the world.
Ofqual Office of Qualifications and Examinations Regulation The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England and vocational qualifications in Northern Ireland. Ofqual is a non-ministerial department.
QCF Qualifications and Credit Framework The Qualifications and Credit Framework (QCF) is the national credit transfer system for education qualification in England, Northern Ireland and Wales.
RPL Recognition of Prior Learning RPL is one of a number of processes for establishing credit or advanced standing. RPL broadens access into formal learning by enabling credit to be given for student achievement though other formal, non-formal or informal learning.
SSB or SSC Standards Setting Body or Sector Skills Council Sector Skills Councils and Standards Setting Bodies with employers define occupational standards and job competencies. These are used in many different ways by employers.
SVQ Scottish Vocational Qualification A Scottish Vocational Qualification, or SVQ, is a certificate of vocational education in Scotland. SVQs are available to people of all ages. SVQs are developed by Sector Skills Councils, in partnership with industry and awarding bodies.

Yes. From time to time, as the result of a request from qualifications regulators or a result of monitoring by qualifications regulators.  Occupational Awards centres will be required to provide information about Occupational Awards operations and its centres’ internal procedures as requested. Such requests, whether made by the regulator directly or Occupational Awards on their behalf, (e.g. a request for learner achievement rates)

Occupational Awards has a variety of literature available to help centres operate smoothly. As this is regularly updated, Occupational Awards publishes information about its documentation on its web site to ensure that Occupational Awards stakeholders can access current and valid information. Support materials are available for centres, Assessors and Internal Quality Assurers.

Yes. A current price list can be provided on request or can be accessed at Occupational Awards’ web site. An Occupational Awards External Quality Assurer can also forecast estimated costs involved in the delivery of Occupational Awards qualifications and provide tailored estimates as required.

Yes. The Regulatory Bodies audit Occupational Awards and this can involve visits to a random selection of Occupational Awards approved centres. These visits can occur at short notice – this is to minimise the risk of unsubstantiated claims for Occupational Awards qualification certificates. Centres in receipt of government funding to deliver Occupational Awards qualifications may also be subject to audits by the funding organisations.

The centre must implement its appeals procedures. An Occupational Awards External Quality Assurer can advise on this. All approved centres must have formal appeals procedures in place and they must be documented and promoted to learners.

Centre approval is subject to continued satisfactory External Quality Assurer reports.

Your External Quality Assurer will advise you on future action and will need to visit you again to grant approval. It is not expected that a new centre will fully satisfy all criteria. For example, learner-Assessors may have been identified but not yet trained and qualified. Where a centre does not fully meet requirements, the External Quality Assurer can approve the centre and provide an agreed action plan that will be monitored. An initial visit may be regarded as a support visit for the potential centre to help staff prepare a formal application.

This depends on how much needs to be done for a potential centre to satisfy the Approved Centre Criteria and how quickly any necessary measures are implemented. An Occupational Awards External Quality Assurer will visit a potential centre to monitor approval criteria and this usually takes one day. The initial visit with an Occupational Awards EQA can be arranged as soon as requested by the potential centre and the relevant documentation has been received at Occupational Awards.

Both learners and centres may enquire about Occupational Awards decisions affecting learners e.g. decisions about:

  • accreditation for prior learning/achievement/ reasonable adjustments
  • special consideration
  • certification

Enquiries of this nature will only be accepted in writing, using the Appeals and Enquiries about Results Form (CF09).

Occupational Awards will be happy to check the result(s) should the centre feel that it/they may be incorrect i.e. it/they does/do not reflect the perceived ability of the learner(s).

Enquiries of this nature will only be accepted in writing, using the Appeals and Enquiries about Results Form (CF09).

Occupational Awards will accept this enquiry over the phone or via email, subject to the following:

Occupational Awards failing to follow the procedures above the enquirer being the named point of contact for external theory results and the centre being able to provide the following information:

  • the centre name
  • the centre number
  • an appropriate method of identifying the group

Occupational Awards will be happy to check a result (by remarking the paper) should the learner feel that it may be incorrect i.e. it does not reflect their perceived ability.

Enquiries of this nature will only be accepted in writing, using the Occupational Awards Appeals and Enquiries about Results Form (CF09).

Where appropriate/beneficial the learner will be referred back to their centre coordinator.

Where this would not be appropriate or beneficial, and where the 10-day turn-around for marking has been allowed, Occupational Awards may answer the enquiry directly.

Enquiries of this nature will be accepted over the phone, or via email, subject to the learner being able to provide the following information:

  • their full name
  • their date of birth
  • their learner number
  • their centre name
  • the qualification title or code and the date of the assessment