Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

End Point Assessment for a Business Administrator

The end point assessment consists of three elements, all of which may be completed online:

  • A knowledge test
  • A portfolio-based interview. You are required to submit a portfolio of learning they have completed during their learning programme before the assessment. This portfolio will form the structure of the interview. The portfolio itself is not marked.
  • A project presentation. You are requires to submit a project they have completed during their learning programme before the assessment. You are then required to deliver a presentation on the project content and findings.

To achieve final certification, you must have completed and achieved a minimum of a pass in each end-point assessment components.

Download the end-point assessment specification

Business Administrator Apprenticeship Standard

Occupational Awards Limited (OAL) is approved to offer apprentice end-point assessment services for this apprenticeship standard.

To view the standard, please click here.

What are the requirements for EPA?

This apprenticeship has been designed by a range of employers to ensure that both new entrants and those interested in progressing a career in the sector have an opportunity to develop the right skills, knowledge and behaviours. This apprenticeship is a fantastic way of developing these skills whilst learning and gaining experience at work.

At the end of the programme apprentices will:

  • demonstrate strong communication skills (both written and verbal)
  • adopt a proactive approach to developing skills
  • manage priorities and own time
  • people management responsibilities through mentoring or coaching others
  • use multiple it packages and system
  • produce accurate records and documents.

End-point assessment grading

The apprenticeship is graded: Fail, Pass or Distinction. Apprentices must achieve a minimum of a pass in each of the 3 components.

Results are subject to moderation and will be issued every 10 working days to the named training provider. OAL will send results to the Education and Skills Funding Agency in line with guidelines for certification. It is expected that a period of further learning will need to be undertaken if the apprentice has to re-take any part of the end-point assessment. OAL can make exemptions to this ruling should reasons for the fail are deemed to be outside the control of the apprentice.