Principles of trade business services qualification overview

The OAL Level 2 Certificate in Principles of Trade Business Services is for learners who work in, or want to work in, a trade business environment.

It gives learners the opportunity to:

  • develop knowledge related to customer service in a trade business environment, including understanding the customer relationship, sales techniques and telephone and email communications
  • learn about health and safety in a trade business environment, computer-aided kitchen design and stock management
  • achieve a nationally-recognised Level 2 qualification
  • develop their own personal growth and engagement in learning

OAL Level 2 Certificate in Principles of Trade Business Services – 601/8208/8

These qualifications have been developed for those who work in, or want to work in a trade business or a business to business environment – providing products or services to other businesses.

We are also approved to provide EPA for apprentices on the trade supplier apprenticeship standard once it is finalised.

Download qualification specification

Trade Supplier Apprenticeship Standard

At OAL we can offer the qualification which underpins the delivery of trade supplier standard, as well as provide end-point assessment services.

To view the standard please click here.

Who is the qualification for?

Those working in a trade retail environment, this qualification is ideal for demonstrating competence. It is a measure of ability to carry out a range of work to criteria which has been set by the industry

Assessment

The qualification must be assessed using the following assessment method:

  • Portfolio of evidence

Learners are required to achieve all learning outcomes within units of assessment. All assessment is subject to internal quality assurance within approved centres providing this qualification. External quality assurance of assessment and internal quality assurance within approved centres is provided by OAL.

Trade Supplier end-point assessment

OAL is approved to deliver the Trade Supplier end-point assessment

Click here to find out more