Trade business services qualification overview

The OAL Level 2 Diploma in Trade Business Services is for learners who work in, or want to work in a workplace where the products and services offered are directed towards other businesses, i.e. in a business to business context.

Learners will typically be part of a team working with staff responsible for a variety of activities including stock control, ongoing sales, sales generation, account management or design services.

It gives learners the opportunity to:

  • demonstrate competence in the following roles: Administrator, Business Developer, Trade Counter Sales, Customer Service Assistant, Warehouse, Personnel, Sales Representative, Designer
  • develop knowledge and skills related to the specified job roles in business to business services for example in a trade business serving the construction industry
  • achieve a nationally-recognised Level 2 qualification

OAL Level 2 Diploma in Trade Business Services – 603/8207/6

Trade Supplier Apprenticeship Standard

At OAL we can offer the qualification which underpins the delivery of trade supplier standard, as well as provide end-point assessment services.

To view the standard pleaseĀ click here.

Who is the qualification for?

Those working in a trade retail environment, this qualification is ideal for demonstrating competence. It is a measure of ability to carry out a range of work to criteria which has been set by the industry.


The qualification must be assessed using the following assessment method:

  • Portfolio of evidence

Learners are required to achieve all learning outcomes within units of assessment. All assessment is subject to internal quality assurance within approved centres providing this qualification.

External quality assurance of assessment and internal quality assurance within approved centres is provided by OAL.

Trade Supplier end-point assessment

OAL is approved to deliver the Trade Supplier end-point assessment

Click here to find out more