Modern furniture service repair qualification overview

This qualification is designed to develop and assess the competent performance of Modern Furniture Service Repairers’, so they have the necessary skills, knowledge and understanding to work effectively in their role.

On achievement of the qualification practitioners will have developed the competence to perform consistently and reliably in their role.

OAL Level 2 NVQ in Modern Furniture Service Repair- 603/0212/4

Modern Furniture Service Repairers’ fix a wide range of problems, including damage to furniture, upholstery, beds, mattresses, mechanisms and fittings. They visit customers’ premises to inspect items, assess requirements and carry out repairs.

This qualification was developed with support from the Furniture Industry Employer Trailblazer Group, British Furniture Manufacturers, British Contract Furniture Association, FIRA, The Furniture Makers and the National Bed Federation.

This qualification can also be used to underpin the delivery of the furniture manufacturer apprenticeship standard.

Furniture Manufacturer Apprenticeship Standard

Occupational Awards Limited (OAL) offers the qualifications which support the delivery of the furniture manufacturer standard, we are also approved to offer apprentice end-point assessment services for furniture manufacturer apprenticeships.

To view the standard, please click here.

Qualification purpose?

This qualification will support progression of learners to:

  • Team leader and supervisory roles
  • Furniture quality technician
  • Furniture production leader
  • Furniture design technician
  • New product developer.


The qualification must be assessed using the following assessment method:

  • portfolio of evidence.

Learners are required to achieve all learning outcomes within units of assessment. All assessment is subject to internal quality assurance within approved centres providing this qualification. Externally quality assurance of assessment and internal quality assurance within approved centres is provided by OAL.

Furniture Manufacturer end-point assessment

OAL is approved to deliver the Furniture Manufacturer end-point assessment

Click here to find out more