Business administration, leadership and management sector

OAL in the business administration, leadership and management sector

Business and management roles can be found in every industry and every profession, meaning that there is a huge amount of choice across a range of industries and sectors for job roles in this area.  Taking a qualification or doing an apprenticeship in this sector can provide an excellent career path from front line roles in Customer Service and Administration to Team Leading, Supervisory and high level Management job roles.

At OAL we offer a range of qualifications and apprenticeship standards across the following areas, Business Administrator, Customer Service Practioner, Team Leader Supervisor, Operations Departmental Manager, Improvement Technician and Improvement Practioner.

Qualifications and apprenticeships in Business Administration, Management and Improvement are for people working in these roles in public or private sector organisations, or people who want to improve their administration or supervisory skills.

Business administration, leadership and management EPA

At OAL we offer a range of end point assessment for people working in the public or private sector or for people who want to improve their administration or supervisory skills.

Business administrator
Customer service practitioner
Improvement technician
Operations/departmental manager
Team leader/supervisor

Leadership and management qualifications

Our  portfolio of learning and assessment qualifications is designed for those working in assessment and quality assurance of qualifications, as well as workplace training.

Assessing vocational achievement level 3
External quality assurance of assessment level 4
Grading and moderation of vocational assessment level 4
Internal quality assurance of assessment processes and practice level 4
Learning and development practice level 3

Latest news

Furniture Apprenticeship Success at Brockenhurst College

21st April 2020|

Although Brockenhurst College have been delivering furniture training since 2015, they only began delivering the new Furniture Manufacturer Apprenticeship standards in 2018, with their first apprentice achieving gateway and passing EPA in January this [...]

Great Customer Service at OAL

21st April 2020|

Instep, a training provider specialising in Leadership & Management Apprenticeships (Team Leader and Operations Manager), started working with OAL in the summer of 2019 after being introduced to OAL through two of the country’s [...]

Keeping End Point Assessment on Track

2nd April 2020|

To keep EPA on track we working flexibly with our EQA bodies and our customers to provide remote assessment opportunities where possible. This will enable apprentices to complete assessment remotely (even at home if [...]

OAL Coronavirus/COVID-19 Update

2nd April 2020|

In response to the current Coronavirus outbreak, OAL will continue to follow the guidance as outlined by the UK Government and will review our approach on a daily basis. Currently we plan to operate [...]

  • occupational awards limited logo an end point assessment and awarding organisation

Training providers ‘feel inspired’ by OAL support

27th June 2019|

Employers’ EPA training providers report “feeling inspired” after receiving OAL support sessions. Oxfordshire based training provider Qube Learning particularly valued a session focusing on portfolios. Qube Learning’s Operations Manager Gayle Mansfield said: “I attended [...]