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May 2025
Wednesday 21st of May 16:00pm – 17:00pm
Policy Update on the use of AI as an OAL Centre
Are you an approved centre for OAL qualifications? Do you need to know more about our approach to the use of AI such as co-pilot and chatgpt. Join us to be updated on our policy and what your role as a centre.
Customer Service Practitioner and Customer Service Specialist EPA
In this session, we will look at best practices, plus hints and tips for the assessment methods in both apprenticeship standards, as well as the KSB (Knowledge, Skills and Behaviour) coverage for each method.
This session is designed to provide useful hints and tips on completing a project as part of the EPA. We will explore different stages of the project and consider best practice when preparing for this assessment method.
Are you an approved centre for OAL qualifications? Do you need to know more about our approach to the use of AI such as co-pilot and chatgpt. Join us to be updated on our policy and what your role as a centre.
Join us for a session where we’ll explore best practices for an EPA observation assessment, along with helpful tips and support on how to prepare for this assessment method.
EPA Confidence: Prepare, Perform, Succeed in your professional Discussion
Join us as we dive into a variety of strategies and best practices designed to help you build a strong portfolio of evidence and excel in your professional discussion. You’ll gain valuable tips and see examples of how to effectively use the STAR model.
EPA Confidence: Prepare, Perform, Succeed in your professional Discussion
Join us as we dive into a variety of strategies and best practices designed to help you build a strong portfolio of evidence and excel in your professional discussion. You’ll gain valuable tips and see examples of how to effectively use the STAR model.