EPA Standards

Business & Management

At OAL we offer a range of end point assessment for people working in the public or private sector, or for people who want to improve their administration or supervisory skills. Below are the standards we cover in the Business and Management sector. 

Business Administrator

Customer Service Practitioner

Customer Service Specialist

Improvement Technician

Improvement Practitioner

Operations or Departmental Manager

Safety, Health & Environment Technician (SHE)

Team Leader or Supervisor