A quality practitioner deploys deploy effective Quality Practices in their responsible area to ensure organisations fulfil the contractual and regulatory requirements of their customers and other stakeholders. This includes four main elements: 1. Quality Planning, 2. Quality Assurance, 3. Quality Control and 4. Continuous Improvement. In their daily work, an employee in this occupation interacts with a variety of departments within the organisation (engineering, supply chain/procurement, manufacturing, and service delivery departments) and external organisations, such as customers, suppliers and certification bodies when required.
At OAL we are constantly working hard to ensure that we surpass the expectations of the institutions we work with. We intend to support apprentices on the pathway to EPA in any way we can towards a successful outcome. We have adapted various support materials like the process map to the left to make EPA as straightforward as it can be for apprentices and centres alike.