OAL Level 2 Diploma in Retail and Visual Merchandising Operations

This qualification is designed to develop and confirm the competent performance of retailers, with a strong focus on visual merchandising as a key operational theme throughout their role. It provides the necessary retail and visual merchandising skills, knowledge, understanding and behaviours to work effectively in retail operations. This qualification also underpins the delivery of the Retailer Apprenticeship Standard in England.

On achievement of the qualification learners will have developed the level of competence which will enable them to perform consistently, reliably and productively in their work role, and make a positive contribution to their employment.


At OAL we are constantly working hard to ensure that we surpass the expectations of the institutions we work with. OAL has a long-standing strong employer relationships which supports the design and development of all our products. We focus on helping our customers to support their learners achieve success in their chosen occupational field. We have created vocational qualifications that continue to meet the changing needs of businesses.